Holland Hospitality’s Best Westerns Recognized With Three Brand Awards At Hotel Chain’s Annual Convention And Global Conference
DETROIT LAKES, MN (11/01/12) – Two of Holland Hospitality’s properties were recognized with top brand awards at Best Western International’s 2012 Convention and Global Conference held recently in Las Vegas, Nev. The BEST WESTERN PREMIER The Lodge on Lake Detroit in Detroit Lakes, MN was recognized with the Champion Customer Care Award. The BEST WESTERN PLUS Superior Inn and Suites in Grand Marais, MN was recognized with both the M.K. Guertin Award and the Champion Customer Care Award. The awards were presented in front of more than 2,000 industry peers and were accepted by owners, Chris Holland-Mehlhaff and Scott Mehlhaff.
The prestigious M.K. Guertin Award is bestowed upon those Member properties that have represented the vision of Best Western’s founder and best demonstrated exceptional levels of service, quality, value and commitment to the brand. The Customer Care Champion Award honors Member properties that demonstrate and best exemplify exceptional levels of service and care. The hotels must also meet design standards and other membership requirements to qualify for each award.
The BEST WESTERN PLUS Superior Inn & Suites is one of only 28 hotels out of more than 2,400 properties in the U.S. and Canada to receive both awards.
The BEST WESTERN PREMIER The Lodge on Lake Detroit was one of only 117 hotels out of more than 2,4000 properties in the U.S. and Canada to receive the Champion Customer Care designation this year.
“These awards recognize those Best Western hotels that truly demonstrate the highest levels of quality and service within the brand,” said Devang Amin, Chairman of Best Western International’s Board of Directors. “We are extremely proud of our management and team members for achieving these awards, said Chris Holland-Mehlhaff, owner. “They sincerely care and are dedicated to delivering superior customer care to each and every guest.”
Located on the shore of Lake Superior at 104 1st Ave E. in Grand Marais, MN, the BEST WESTERN PLUS Superior Inn & Suites features 66 lakefront, non-smoking rooms. Unique to this property are it’s Renewal Steam Suites which feature luxurious walk in steam showers with 5 shower heads, a gas fireplace, and a whirlpool. Most rooms feature a private balcony, plus the hotel offers an indoor whirlpool, free HSIA, designated pet friendly rooms and a complimentary breakfast each morning.
Located at 1200 East Shore Drive, the BEST WESTERN PREMIER The Lodge on Lake Detroit, an ecofriendly, lakefront, lifestyle resort/ hotel, features 54 rooms; all lakefront and smoke-free, plus a 24 hour fitness room, meeting rooms, indoor pool area, a lobby bistro and bar, private beach, boat slips, and a full service day spa, The Spa Within.
For reservations, call the hotels directly at: 218.847.8439 (Lodge), 218.387-2240 (Superior Inn), or call Best Western’s 24-hour, toll-free number at 1-800-WESTERN. Reservations are also available through the hotel chain’s website at bestwestern.com.
ABOUT BEST WESTERN INTERNATIONAL, INC.
Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000* BEST WESTERN®, BEST WESTERN PLUS® and BEST WESTERN PREMIER® hotels in more than 100* countries and territories worldwide. Now celebrating 66 years of hospitality, Best Western welcomes hundreds of thousands of guests nightly. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. More than 15 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®, one of the few programs in which members earn points that never expire and can be redeemed at any Best Western hotel worldwide. The brand’s partnerships with AAA/CAA, racecar driver Michael Waltrip, and Harley-Davidson® provide travelers with exciting ways to interact with the brand. Best Western in 2011 was named AAA’s and CAA’s Hotel Partner of the Year and bestwestern.com was named the 2011 Compuware Best of the Web Gold award winner. For more information or to make a reservation, please visit bestwestern.com.
*Numbers are approximate and may fluctuate.
In Photo: David Kong – President & CEO Best Western Intl, Chris Holland-Mehlhaff-owner, Scott Mehlhaff-owner, Devang Amin – Chairman of BW Board of Directors.
About Holland Lodging
The Lodge on Lake Detroit is independently owned & operated by Holland Motel, Inc., now in its third generation of providing excellence in hospitality. Husband and wife owners Scott Mehlhaff & Chris Holland-Mehlhaff also own & operate Best Western Plus Holland House in Detroit Lakes, MN and Best Western Superior Inn & Suites in Grand Marais, MN.